Sr. Product Manager - Technical

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Ensure product requirements are defined globally, with scale, SLAs, performance in mind. Clearly solicit feedback and distill vision, strategy, product benefits and results to our internal customers. Make tradeoff decisions based on technical and business insights. Write clear, detailed, and thorough specifications and user stories for complex features, functionality and products. Participate in the QA process to ensure the final product meets the business design. Working cross-functionally and build strong relationships with key customers (PMs from across the organization, software engineers, product analytics and other business teams) that will allow understand gaps and build the right solutions. Monitor impact of product features and key metrics. Troubleshoot product issues and answer product questions - be the platform owner and expert. Defining and measuring key performance indicators to evaluate and understand product value. Identifying new opportunities based on research, industry trends and best practices, driving innovation. . Experience in Payments, e-Commerce or Online Banking is ideal. Experience working on payment platforms to visualize and execute towards \u2018Platform as a product' concept is desired Experience with Agile development as a product owner for a scrum team, design thinking and customer centric approach is preferred. \"Driving capabilities\" - taking initiative, persevering through challenges, constantly pushing toward clarity and delivery while balancing the need for great collaboration, driving consensus and delivering in a matrix organization with multiple stakeholders. Strong writing skills and ability to converse with technical and non-technical personnel fluently, articulating complex business factors, progress, issues and recommendations in a concise manner to all levels and functions. Strong analytical ability, attention to details and data-driven decision making ability. 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