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We do appreciate your interest in us though and hope this helps to explain."], "label": "Why was I not selected for a role?", "keywords": ["not selected", "rejection reason", "hiring decision", "role fit"]}, {"id": "faq-10", "messages": ["Thank you for contacting PayPal Global Talent Acquisition. I am sorry to hear you are experiencing issues. For customer support please use the Contact PayPal link located at https://www.paypal.com/selfhelp/home. You may receive a reply from our bot with information we hope will be helpful. If you need to communicate with a Representative, please work through/click on the links the bot offers until your message is moved to a queue where a Representative will be able to see it and reply. They will respond as soon as possible."], "label": "How can I get help with my PayPal account?", "url": "https://www.paypal.com/us/cshelp/personal", "keywords": ["PayPal support", "account help", "customer service", "self-help"]}, {"id": "faq-11", "messages": ["Thank you for contacting PayPal Global Talent Acquisition. Can you please reach out to our Employee Central HR team (employeecentralcases@paypal.com) with your data deletion request."], "label": "How can I get my data deleted?", "keywords": ["data deletion", "privacy", "remove my data", "GDPR", "HR request"], "url": "mailto:employeecentralcases@paypal.com"}, {"id": "faq-12", "messages": ["The best approach is to have the employee submit an Employee Referral Program ticket requesting to update the source of your application(s) to themselves an Employee Referral. They can submit the ticket by going onto PayPal\u2019s HR ticketing system and searching \u2018Ask About the Employee Referral Program\u2019. 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