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We do appreciate your interest in us though and hope this helps to explain."], "label": "Why was I not selected for a role?", "keywords": ["not selected", "rejection reason", "hiring decision", "role fit"]}, {"id": "faq-10", "messages": ["Thank you for contacting PayPal Global Talent Acquisition. I am sorry to hear you are experiencing issues. For customer support please use the Contact PayPal link located at https://www.paypal.com/selfhelp/home. You may receive a reply from our bot with information we hope will be helpful. If you need to communicate with a Representative, please work through/click on the links the bot offers until your message is moved to a queue where a Representative will be able to see it and reply. 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